Our Services

Please read these terms and conditions carefully. They set out the agreement between you and us with respect to your purchase. By placing a furniture order with Rosalinda Furniture LLC, you are agreeing to all of these terms.

Order Placement and Acceptance
By placing a furniture order with Rosalinda Furniture LLC, you agreeing to all "Terms Of Sale" and are making an irrevocable offer to purchase the goods specified at the price listed in this website. Please be sure your order is correct before you submit it. Due to the steep discounts we offer and the high volume of our business, we cannot honor requests for order changes, cancellations or refunds once you have placed your order unless the item(s) have been discontinued or acknowledged to be on backorder. In the event of discontinued or backordered items, we will offer you the ability to reselect a different item, set or group of equal value. You may also upgrade to a more expensive item, set or group and pay the difference, or request a full refund.  The order process usually takes 14 business days to arrive to our warehouse after acknowledgement by the manufacturer. We will notify you as soon as possible if any part of your order is delayed or has been discontinued by the manufacturer, but this will not delay the processing of the remainder of your order. Please remember, we are not responsible for delays by the manufacturers.

Payment
We accept payment by Credit Card, Debit Card, Personal Check. We do not accept any other forms of payment, and do not offer C.O.D. terms.


White Glove Delivery 
Furniture can be very heavy and some pieces  require assembly. If you need assembly and setup of your furniture, we offer White Glove Delivery at no extra fee in NJ, NY and PA. Rosalinda Furniture specializes in handling, placing and assembling furniture. Once your order arrives to our warehouse all items will be inspected to pass our quality control and released. The delivery department  will call you in advance to schedule a date and time for you to be available to accept delivery. Rosalinda Furniture  will uncrate or unbox your furniture pieces, bring the furniture pieces into the room you designate and perform light assembly and setup. They will not hang mirrors, pictures, or any wall decor. The room you designate the furniture to be placed must be easily accessible. Delivery personnel are not allowed to accept or dispose of shipping cartons, crates or packing materials, so disposal of these items is your responsibility. The delivery company will Not move previous furniture pieces or clear a room or area where furniture is to be placed.

Delivery Schedules And Set-Up
We order your furniture directly from the manufacturer. We will estimate the likely delivery time for you based on the best information we have from the manufacturer. Please remember that these are only estimates. They are subject to many factors outside our control, and therefore cannot be guaranteed.  Dimensions of all furniture are available on our website and it is your responsibility to measure all stairwells, hallways, doorways and elevators to be sure there is adequate clearance for your furniture order. Rosalinda Furniture LLC will not be responsible for any of your furniture not fitting in your home. In the case the furniture does not fit through the door, Rosalinda Furniture will professionally disassemble one sofa for a fee of $100.00 and both sofa and love seat for $150.00. The merchandise will be professionally re-assembled once inside your home.

Delivery Acceptance and Inspection
You must inspect your order upon arrival and notify Rosalinda Furniture of any damage incurred during shipping, as well as of any defects in manufacturing that can be observed upon reasonable inspection.If you cannot be there to accept the delivery in person, please arrange for another responsible adult to be present who can act on your behalf. All goods are professionally packed by the manufacturer for shipping.

Pickup Option
If you prefer, you may arrange to pick up your order from our store warehouse in Passaic NJ. Please advise us that you wish to do this at the time of order, and we will notify you when the order is ready so that you can schedule a pickup time. Our warehouse staff will bring your furniture to the dock.  If you decide to pick up and deliver your furniture, Rosalinda Furniture LLC WILL NOT be liable for any furniture damage once you leave our warehouse. You accept ALL Liability.

Warranty And Warranty Disclaimer
All goods are warranted by their respective manufacturers, and we pass these manufacturer warranties on to you. A copy of the written manufacturer warranty will be included with your order if it is the manufacturer’s policy to do so, and may be obtained from us at any time upon request.